Privacy policy

Privacy Policy

Last Updated: September 11, 2026

Oakridge Vista LLC ("we," "us," or "our") operates Alvenora and respects the privacy of our customers and website visitors.

This Privacy Policy explains how information is collected, used, stored, and shared when you visit:

www.alvenora.store

1. Information We Collect

We may collect information including:

  • Name;
  • Email address;
  • Phone number;
  • Billing and shipping address;
  • Order information;
  • Payment information processed through third-party payment providers;
  • Device information;
  • IP address;
  • Browser information;
  • Website activity data;
  • Customer service communications.

2. How We Use Information

We may use collected information to:

  • Process and fulfill purchases;
  • Arrange shipping and delivery;
  • Send order confirmations;
  • Respond to customer inquiries;
  • Manage returns and refunds;
  • Improve website performance;
  • Prevent fraudulent activity;
  • Analyze customer preferences;
  • Send marketing communications where permitted.

3. Cookies and Similar Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies.

These technologies help us:

  • Remember shopping preferences;
  • Maintain website functionality;
  • Analyze visitor activity;
  • Improve customer experience;
  • Measure advertising performance.

You may manage cookie preferences through your browser settings.

4. Information Sharing

We may share information with trusted third parties that support our operations, including:

  • Payment processors;
  • Shipping companies;
  • Website hosting providers;
  • Analytics providers;
  • Marketing service providers;
  • Customer support providers.

We do not sell personal information except where permitted and disclosed under applicable law.

5. Colorado Privacy Rights

Colorado residents may have rights under applicable Colorado privacy laws.

Depending on eligibility, these rights may include:

  • Confirming whether personal data is processed;
  • Accessing personal data;
  • Correcting inaccurate personal data;
  • Requesting deletion of personal data;
  • Receiving a portable copy of personal data;
  • Opting out of certain processing activities, including targeted advertising or sale of personal data where applicable.

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To submit a privacy request:

Email:
serving@alvenora.store

We may request information to verify your identity before completing a request.

6. Data Security

We use commercially reasonable measures designed to protect personal information.

However, no online system can guarantee complete security.

7. Children's Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect personal information from children.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for third-party privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised date.

10. Contact Us

Oakridge Vista LLC

Email:
serving@alvenora.store

Website:
www.alvenora.store

Address:

2825 Marine St, Suite 100
Boulder, CO 80303
United States